Role & responsibilities

- Follow up with insurance companies on outstanding claims through outbound calls.
- Verify claim status and identify reasons for denials, rejections, or payment delays.
- Analyze accounts receivable (AR) aging reports and prioritize claims for follow-up.
- Resolve billing and reimbursement issues by coordinating with insurance representatives.
- Re-submit corrected claims and appeals when necessary.
- Ensure accurate documentation of claim status, call outcomes, and actions taken in the billing system.
- Work on denied and underpaid claims to maximize reimbursements.
- Review Explanation of Perks (EOBs) and Electronic Remittance Advice (ERA) documents.
- Identify trends in claim denials and escalate recurring issues to supervisors.
- Meet productivity, quality, and collection targets set by the organization.
- Maintain compliance with HIPAA regulations and organizational policies.
- Collaborate with medical billing, coding,



and payment posting teams to resolve claim-related issues.
- Keep updated with changes in insurance policies, payer guidelines, and healthcare regulations.
- Perform root-cause analysis for unresolved accounts and take appropriate corrective actions.

Preferred candidate profile

- Minimum 1 year of experience in AR Calling (US Healthcare).
- Immediate joiners will be given preference.
- Must be flexible to work in night shifts.
- Strong communication and analytical skills.

Perks & Benefits

- Free two-way cab facility for transportation.
- Fixed weekly offs: Saturday & Sunday.
- Medical insurance coverage.
- Performance-based incentives.

Interview Mode : Direct Walk-in.

Timing : 3PM to 5PM

Contact details

Vimal HR - (phone hidden) ( Call / Whatsapp )

📌 Walk-in || Hiring For AR Callers (Chennai)
🏢 R1 RCM
📍 Chennai