Country/Region: IN

Requisition ID: 39459

Work Model:

Position Type:

Salary Range:

Location: INDIA - PUNE - BIRLASOFT OFFICE - HINJAWADI

Title: CX Tech Subcontractor

Description:

Area(s) of responsibility

4. Oracle Field Service Functional Consultant – Offshore

Experience: 6–10+ years
Certification: Oracle Field Service Cloud Implementation Qualified (Preferred)

- Configure Oracle Field Service application and business processes.
- Support onsite consultants in troubleshooting, documenting, testing all Oracle cloud configurations
- Prepare functional design and configuration documentation.
- Participate in fit-gap sessions and solution reviews.
- Execute configuration, testing, and defect resolution activities.
- Support OFS integrations with Service Cloud and ERP systems.
- Develop test scripts, user guides, and training materials.
- Assist with SIT, UAT, and deployment activities.
- Troubleshoot functional issues and recommend solutions.
- Support post-go-live stabilization and hypercare.

📌 CX Tech Subcontractor (Hinjawadi)
🏢 Birlasoft
📍 Hinjawadi