____________________________
Ready to start your international travel career?

Send your CV and a brief cover letter to: [email protected]
Subject Line: Application – Holiday Advisor – DMC B2B – [Your Name]

In your self-introduction video, please briefly cover:

- Who you are and your educational/professional background
- Why you are interested in the travel and tourism industry
- Your English communication and speaking ability
- Any experience you have in customer service, sales, travel, hospitality, or international communication
- Your experience with MS Word, Excel, Google Sheets, and other computer tools
- How you currently use ChatGPT or AI tools, or how you would like to learn them
- How comfortable you are communicating with international travel company in English
- Why you are interested in working in a B2B DMC
- Why you would like to join Explera DMC

Note: Applications without a self-introduction video will not be considered.
____________________________________________________________________________________

Explera DMC is a premier Destination Management Company dedicated to delivering exceptional travel and event experiences worldwide. As a B2B-focused DMC, we work with tour operators, and corporate travel partners across international markets, including Europe, Africa, the USA, Canada, Latin America, Australia, and other global destinations.

Role Overview

We are seeking a confident, enthusiastic, well-organized, and communication-focused Holiday Advisor to join our team in Surat. This is an excellent opportunity for both freshers and experienced candidates who are interested in building a career in international travel, tourism, and B2B DMC operations.

The ideal candidate should have strong English communication skills, be comfortable speaking with international clients and suppliers, have basic knowledge of MS Word and Excel, and be willing to learn how professional travel companies operate. The candidate should also be comfortable using AI tools such as ChatGPT to improve productivity, research destinations, prepare professional communication, and support daily travel operations.

This is a B2B role. You will primarily work with international travel Company and tour operators rather than directly with individual retail travelers. You will also communicate with hotels, transport companies, guides, attractions, and other travel suppliers to build and deliver travel programs.

Key Responsibilities

1. B2B Travel Company Communication

- Communicate professionally with international travel Company and tour operators through email, WhatsApp, phone, and other business communication channels.
- Understand travel-company requirements, client preferences, travel dates, budgets, destinations, and special requests.
- Prepare clear and professional responses to international B2B travel partners.
- Handle enquiries from travel company across Europe, Africa, the USA, Canada, Latin America, Australia, and other international markets.
- Maintain professional communication and timely follow-ups with travel company.
- Build long-term professional relationships with international B2B travel partners.
- Understand the difference between B2B travel-company communication and direct-to-consumer travel sales.
- Escalate complex requirements to senior team members when required.

2. Holiday Planning & Travel Assistance

- Assist in preparing customized holiday itineraries based on travel-company requirements.
- Research destinations, hotels, sightseeing, activities, transportation, restaurants, and other travel services.
- Assist senior team members in preparing quotations and travel proposals.
- Learn how to calculate basic travel costs and prepare professional quotations.
- Suggest suitable hotels, activities, sightseeing, and travel experiences based on client requirements.
- Assist with FIT, group, MICE, corporate, and customized travel requirements.
- Ensure all information provided to travel Company is accurate and professionally presented.

3. International Email Communication

- Draft professional emails to international travel company and tour operators.
- Communicate with overseas partners using clear, polite, and professional English.
- Prepare quotation emails, follow-up emails, confirmation emails, amendment emails,



and general business correspondence.
- Learn proper international business-email etiquette.
- Ensure emails are grammatically correct, properly structured, and easy for international partners to understand.
- Follow up on pending quotations, bookings, supplier confirmations, and client requirements.

4. Hotel & Supplier / Vendor Coordination

- Communicate with hotels, resorts, transport companies, guides, restaurants, attractions, activity providers, and other travel suppliers.
- Request rates, availability, inclusions, cancellation policies, and booking conditions from suppliers.
- Search for and identify new hotels and travel suppliers.
- Research new travel products, experiences, activities, and tourism services.
- Compare supplier options and pricing.
- Build and maintain professional relationships with hotels and vendors.
- Assist in negotiating better rates and conditions as experience develops.
- Maintain an organized supplier database with contact details, rates, products, and relevant information.
- Continuously look for new and reliable suppliers who can improve our product offering.

5. Office & Computer Skills

- Use Microsoft Word to prepare professional documents, letters, itineraries, and other business documents.
- Use Microsoft Excel for basic costing, supplier comparisons, data entry, tracking, and travel-related calculations.
- Use Google Sheets, Google Docs, Google Drive, and other cloud-based office tools.
- Maintain organized digital files and folders.
- Update enquiry trackers, quotation trackers, supplier databases, and internal reports.
- Learn and follow company SOPs, internal processes, and documentation standards.
- Manage multiple tasks and enquiries using internal systems and productivity tools.

6. AI & Technology

- Use AI tools such as ChatGPT, Microsoft Copilot, and other AI productivity tools in daily work.
- Use AI to assist with:
- Drafting professional emails
- Improving English communication
- Researching destinations
- Preparing itinerary ideas
- Organizing information
- Creating documents
- Summarizing supplier information
- Preparing reports
- Excel and Google Sheets assistance
- Improving productivity and reducing repetitive work
- Learn how to use AI responsibly and verify AI-generated information before sending it to clients or suppliers.
- Continuously learn new digital tools that can improve travel operations and customer service.

7. Learning & Career Development

- Learn how an international B2B DMC operates.
- Develop practical knowledge of destinations, hotels, suppliers, transportation, sightseeing, and travel products.
- Learn how to prepare professional travel quotations.
- Learn supplier negotiation and vendor management.
- Develop international business communication skills.
- Learn how to handle travel-agent enquiries from initial enquiry through quotation and booking.
- Work closely with senior team members and gradually take responsibility for independent client handling.
- Develop into a professional B2B Holiday Advisor / Travel Consultant with international market exposure.

Required Skills

- Freshers can apply.
- Candidates with travel, tourism, hospitality, sales, customer service, or international business experience are also welcome.
- Excellent English speaking and communication skills are mandatory.
- Candidate must be comfortable speaking in English with international clients and suppliers.
- Good English writing skills for professional email communication.
- Basic knowledge of Microsoft Word and Microsoft Excel.
- Basic knowledge of Google Docs and Google Sheets.
- Basic computer and internet skills.
- Ability to learn new software and technology quickly.
- Basic understanding of professional email etiquette.
- Strong interest in travel, tourism, and international business.
- Good interpersonal and communication skills.
- Confident, positive,



and professional personality.
- Strong attention to detail.
- Good follow-up skills.
- Ability to work as part of a team.
- Willingness to learn and take responsibility.
- Ability to work under pressure and meet deadlines.
- Comfortable using AI tools such as ChatGPT or willing to learn.

Important: Perfect English grammar is not the only requirement. We are looking for candidates who can confidently communicate in English, understand instructions, learn quickly, and communicate professionally with international business partners.

Preferred

- Previous experience in a travel company, DMC, tour operator, hotel, hospitality, or customer-service environment.
- Bachelor's degree or diploma in Travel & Tourism, Hospitality, Business Administration, or a related field.
- Experience communicating with international customers or businesses.
- Experience with MS Excel and Google Sheets.
- Experience using ChatGPT or other AI tools.
- Knowledge of international destinations is an advantage.
- Knowledge of any foreign language is an advantage.
- Candidates with strong English communication skills and a genuine interest in travel are encouraged to apply even without previous travel-industry experience.

Who Should Apply?

This position is suitable for:

- Fresh graduates looking to start a career in international travel.
- Freshers with solid English communication skills.
- Candidates with 1–3 years of experience in travel, tourism, hospitality, customer service, sales, or administration.
- Candidates who enjoy communicating with people.
- Candidates interested in international tourism and B2B business.
- Candidates who are comfortable learning new technology and AI tools.
- Candidates who want to build a long-term career in the DMC and travel industry.

Who Should NOT Apply?

- Candidates who are not comfortable communicating in English.
- Candidates looking only for a hybrid job if office attendance is required.
- Candidates who do not want to communicate with international travel company.
- Candidates who are unwilling to learn MS Office, Excel, AI, and other digital tools.
- Candidates who are not comfortable handling multiple enquiries and follow-ups.

Key Performance Indicators (KPIs)

- English communication: Professional and effective communication with international B2B partners.
- Email quality: Clear, accurate, and professional international business communication.
- Response time: Timely response to travel-company enquiries and internal requests.
- Follow-up: Consistent follow-up on quotations, bookings, suppliers, and pending requirements.
- Quotation support: Accurate assistance in preparing travel quotations and itineraries.
- Supplier coordination: Effective communication and follow-up with hotels and vendors.
- Recent supplier sourcing: Regular identification of reliable new hotels, vendors, and travel products.
- Data accuracy: Accurate maintenance of supplier, quotation, and enquiry information.
- AI productivity: Effective use of AI tools to improve daily productivity.
- Learning & development: Continuous improvement in destination knowledge, travel products, communication, and DMC operations.
- Agent satisfaction: Professional handling of B2B travel-company requirements.
- Teamwork: Effective coordination with Sales, Operations, Contracting, and Management teams.

Why Join Explera DMC?

- Start or develop your career in an international B2B travel company.
- Work directly with travel company and tour operators from Europe, Africa, USA, Canada, Latin America, Australia, and other global markets.
- Gain practical experience in international travel and DMC operations.
- Learn professional international business communication.
- Develop expertise in holiday planning, quotations, hotels, suppliers, and travel operations.
- Learn how to use AI and modern technology in the travel industry.
- Work with an experienced and growing international DMC team.
- Opportunity to grow from a Holiday Advisor into a specialized B2B Travel Consultant / DMC Executive / Senior Travel Executive.

Pay: ₹15,000.00 - ₹35,000.00 per month

Benefits:

- Food provided

Experience:

- Travel planning: 1 year (Required)

Language:

- English (Required)

Location:

- Surat, Gujarat (Preferred)

Work Location: In person

📌 Holiday Advisor DMCB (India)
🏢 EXPLERA DMC
📍 India