For BM Groups

Designation: Medical Secretary / Clinical Coordinator
Location: Chennai
Qualification: Graduate; candidates with healthcare/hospital/medical administration background preferred
Experience: Preferably 1–4+ years in hospital, clinic or doctor-secretarial coordination

Role Overview

The Medical Secretary will be responsible for coordinating the doctor's schedule, patient appointments, clinical documentation, follow-ups and communication between patients, doctors and the clinic team.

The position requires high confidentiality, excellent communication and exceptional organisational skills.

Key Responsibilities

- Manage doctors' consultation and procedure schedules.
- Coordinate appointments, procedures, surgeries and follow-up visits.
- Maintain patient records and ensure clinical documents are organised.
- Ensure investigation reports are available before consultation.
- Coordinate communication between patient and treating doctor.
- Maintain follow-up schedules for patients.
- Remind patients regarding investigations, reviews and procedures.
- Coordinate preoperative and postoperative patient requirements.
- Prepare consultation lists and daily doctor schedules.
- Coordinate operating theatre / procedure scheduling where applicable.
- Coordinate with laboratories, diagnostic centres and external specialists.
- Assist doctors with medical letters, reports and correspondence.
- Maintain confidential medical records.
- Coordinate consent forms and procedure documentation.




- Track pending reports and investigations.
- Communicate instructions provided by the doctor accurately to patients.
- Maintain records of procedures and treatments.
- Coordinate communication between doctors, nurses, reception and management.
- Handle incoming calls/messages requiring doctor's attention.
- Escalate urgent patient concerns appropriately.
- Maintain professional communication through phone, email and WhatsApp.
- Support management with daily and weekly administrative reports.

Essential Skills

- Excellent spoken and written English.
- Tamil communication preferred.
- Strong computer skills.
- Good knowledge of MS Office / Google Workspace.
- Ability to use hospital or clinic management software.
- Excellent organisational and scheduling ability.
- Professional telephone and WhatsApp etiquette.
- High level of discretion and confidentiality.
- Ability to multitask in a busy clinical setting.

Preferred Background

Candidates with experience as:

- Medical Secretary
- Doctor's Secretary
- Clinical Coordinator
- Patient Care Coordinator
- Hospital Administrator
- Medical Reception / Clinical Administration Executive

will be preferred.

Reporting To

Concerned Consultant / Medical Director / Clinic Management

Pay: ₹15,000.00 - ₹25,000.00 per month

Experience:

- medical secretary: 1 year (Preferred)
- clinical coordinator: 1 year (Preferred)

Location:

- Chennai, Tamil Nadu (Chennai, Chennai District) (Preferred)

Work Location: In person

📌 Medical Secretary (India)
🏢 BM Cosmetic Clinic & Hospitals
📍 India