Key Responsibilities

- Lead, manage, and motivate a team of Telemarketing/Telesales Executives.
- Drive achievement of daily, weekly, and monthly sales and lead-generation targets.
- Monitor team performance, including calls, conversions, follow-ups, talk time, and revenue.
- Conduct regular team huddles, coaching, training, and performance reviews.
- Monitor call quality and conduct call audits to improve customer interactions.
- Train team members on sales techniques, product knowledge, communication, and objection handling.
- Track leads and customer interactions through CRM systems and ensure proper follow-ups.
- Analyze team KPIs and implement strategies to improve productivity and conversion rates.
- Prepare and share daily/weekly/monthly performance reports.
- Coordinate with Sales, Marketing, and Operations teams to improve lead quality and campaign performance.
- Handle escalations and identify process gaps and improvement opportunities.
- Maintain team discipline, attendance, productivity, and overall engagement.

Pay: ₹60,000.00 - ₹70,000.00 per month

Work Location: In person

📌 Team Leader - International sales (India)
🏢 EaseBiz Placement
📍 India