Job Summary

We are looking for a proactive and organized Sales Coordinator to support the sales team in managing customer inquiries, coordinating sales activities, preparing quotations, maintaining records, and ensuring smooth communication between customers and internal departments.

Key Responsibilities

- Coordinate with the sales team to ensure smooth day-to-day sales operations.
- Handle customer inquiries through phone, email, WhatsApp, and other communication channels.
- Prepare quotations, proposals, sales orders, invoices, and other sales-related documents.
- Follow up with customers regarding quotations, orders, payments, and deliveries.
- Maintain accurate customer and sales records in CRM/ERP systems.
- Coordinate with production, operations, logistics, accounts, and other departments for timely order execution.
- Track sales orders and provide regular updates to customers and the sales team.
- Assist the sales team in preparing daily, weekly, and monthly sales reports.
- Schedule client meetings, calls, presentations, and follow-ups.
- Support the sales team in achieving targets and maintaining strong customer relationships.
- Maintain proper documentation of leads, prospects, orders, and customer communications.
- Identify and escalate customer concerns or order-related issues to the appropriate department.
- Assist in preparing sales presentations, MIS reports, and management reports.




- Ensure timely follow-up on pending leads and opportunities.
- Perform other sales coordination and administrative duties as assigned.

Required Skills

- Excellent verbal and written communication skills.
- Solid coordination and follow-up skills.
- Good organizational and time-management abilities.
- Customer-service-oriented approach.
- Proficiency in MS Office, Excel, Word, and email communication.
- Familiarity with CRM/ERP software is an advantage.
- Ability to multitask and work effectively under deadlines.
- Strong attention to detail and accuracy.
- Ability to work collaboratively with sales and other internal teams.

Key Performance Indicators (KPIs)

- Lead and customer follow-up efficiency.
- Accuracy and timely processing of sales documentation.
- Order coordination and timely execution.
- Customer satisfaction and response time.
- Sales team support and coordination.
- Timely submission of sales reports.
- Conversion and follow-up of assigned leads.

Ideal Candidate

The ideal candidate should be organized, energetic, detail-oriented, customer-focused, and confident in communication, with the ability to coordinate effectively between customers and internal teams.

Candidates can share their cv on +91-XXXXXXXXXX.

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Sales Coordinator (India)
🏢 Shiv Enterprises
📍 India