JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Mail Room Executive – Job Description

Role Purpose
To manage the day-to-day mailroom operations, ensuring timely receipt, sorting, distribution, dispatch, and tracking of all incoming and outgoing mail, courier shipments, and internal communications while maintaining accurate records and service standards.
Key Responsibilities
Receive, sort, and distribute incoming mail, courier packages, and confidential documents.
Collect, sort, log, and dispatch outgoing mail and courier consignments.
Coordinate with courier and postal service providers for timely pickups and deliveries.
Maintain accurate records of all incoming and outgoing mail transactions.
Perform desk-to-desk mail distribution and internal document deliveries.
Handle special deliveries, confidential documents, and valuable consignments as per established procedures.
Manage mailroom equipment such as scanners, franking machines, and tracking systems.
Monitor service levels and ensure timely completion of mailroom activities.




Generate daily, weekly, and monthly reports on mail volumes, courier transactions, and service performance.
Maintain proper filing and audit-ready documentation of all mailroom activities.
Coordinate with internal stakeholders regarding delivery status and shipment tracking.
Follow company security, safety, and confidentiality guidelines while handling correspondence.

Skills & Competencies:
Good communication and interpersonal skills.
Knowledge of courier and postal operations.
Basic computer proficiency (MS Outlook, Excel, and tracking tools).
Strong organisational and record-keeping skills.
Attention to detail and high level of confidentiality.
Ability to prioritise tasks and meet deadlines.

Qualification:
Graduate or Diploma holder in any discipline.
1 to 3 years of experience in Mailroom, Administration, Facilities, or Workplace Operations.
Key Performance Indicators (KPIs)
Timely mail distribution.
Accuracy of mail tracking records.
Zero loss or misplacement of documents.
Courier SLA compliance.
Customer satisfaction and service quality.
Timely submission of reports and logs.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below.



We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading qualified services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

📌 Mailroom Executive (Telangana)
🏢 JLL
📍 Telangana