The Public Relations Officer will be responsible for maintaining positive relationships with parents, visitors, staff, and external stakeholders. The candidate will also be responsible for handling CRM and HRMS platforms, maintaining accurate records, updating information, tracking follow-ups, and supporting administrative coordination.

The ideal candidate should have excellent communication skills, basic computer knowledge, strong coordination abilities, and the ability to handle people professionally.

Key Responsibilities Public Relations & Communication

- Act as a key point of contact for parents, visitors, and external stakeholders.
- Maintain professional and positive relationships with parents and stakeholders.
- Handle enquiries and provide accurate information about the organisation, programs, facilities, and activities.
- Welcome and assist visitors, guests, and prospective parents.
- Coordinate visits, meetings, appointments, and official interactions.
- Handle parent and visitor queries professionally and ensure timely follow-up.
- Maintain a positive and professional image of the organisation.

CRM Handling

- Maintain and regularly update CRM records.
- Enter and update parent, student, visitor, enquiry, and follow-up details in the CRM.
- Track enquiries, calls, meetings, and follow-up activities.
- Ensure timely follow-up with prospective parents and stakeholders.
- Maintain accurate communication history and enquiry status.
- Generate and maintain basic CRM reports when required.

HRMS Handling

- Handle basic HRMS-related activities as assigned by the management/HR department.




- Update and maintain employee-related information in the HRMS.
- Assist in maintaining employee records and documentation.
- Support attendance, leave, and other HRMS-related updates where required.
- Maintain accurate and confidential employee information.
- Coordinate with the HR team for HRMS-related requirements and reports.

Coordination & Administration

- Coordinate with internal departments to resolve communication-related concerns.
- Support the organisation during events, meetings, seminars, and special programs.
- Maintain proper records of visitors, enquiries, communications, and follow-ups.
- Prepare basic reports related to enquiries, visits, parent interactions, CRM activities, and other assigned work.
- Communicate important information to the concerned departments or management.
- Handle sensitive communication with confidentiality and professionalism.
- Perform other coordination and administrative responsibilities assigned by management.

Requirements

- Bachelor's degree in any discipline; MBA/PG qualification will be an advantage.
- 2–5 years of relevant experience in Public Relations, Customer Relations, School Administration, Front Office, Hospitality, or a similar role.
- Experience handling CRM and HRMS platforms.
- Good knowledge of data entry, record maintenance,



and basic reporting.
- Excellent verbal and written communication skills.
- Strong interpersonal and relationship-management skills.
- Confident and professional personality.
- Good knowledge of MS Office and Google Workspace.
- Ability to maintain accurate and confidential records.
- Ability to communicate effectively with parents, visitors, staff, and management.
- Good follow-up and coordination skills.
- Patient, polite, responsible, and well-organised.

Preferred Skills

- Public Relations
- Parent Relationship Management
- CRM Handling
- HRMS Handling
- Data Entry & Record Management
- Communication & Coordination
- Visitor Management
- Follow-up Management
- Report Preparation
- MS Office & Google Workspace
- Qualified Communication

Location

Cheriyal, ECIL - Keesara Rd, Keesara, Secunderabad, Telangana 501303

Benefits

- Salary: ₹25,000 – ₹30,000 per month
- Fixed working hours: 8:00 AM – 5:00 PM
- Professional and supportive work environment
- Career growth and learning opportunities

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

- Food provided
- Provident Fund

Application Question(s):

- Apply only if you are ready to shift inside the campus or ready to travel to campus on daily basis

- Before applying for this position Please check the JOB DESCRIPTION we mentioned above and we can raise questions from that too, Applying without checking JOB DESCRIPTION can also have chances of rejecting the application.

Location:

- Keesara, Hyderabad, Telangana (Required)

Work Location: In person

📌 Public Relations Officer (India)
🏢 Shree Swaminarayan Gurukul Organization
📍 India