Customer Care Executive (Sales) (India)

Customer Care Executive (Sales) (India)

17 Sep
|
Talentteno Institute
|
India

17 Sep

Talentteno Institute

India

The Course Enrolment Counsellor plays a key role in promoting and selling our educational courses. You will act as a student advisor, helping individuals discover the right course for their needs and goals. Through effective communication and a positive attitude, you will convert potential students into enrolled participants.

Responsibilities:

- Lead Generation: Identify and qualify potential students through inbound calls, web inquiries, or attending marketing events.
- Course Advisement: Conduct consultations to assess student needs, learning styles, and career aspirations.
- Course Promotion: Effectively present the benefits and features of our courses, tailoring your approach to each student's unique situation.
- Objection Handling: Address concerns and answer questions about the courses, enrolment process, and tuition fees.
- Closing the Sale: Motivate students to enrol in the most suitable course by offering promotions or flexible payment options (if applicable).
- Maintain Accurate Records: Input student information and enrolment details into our CRM system.
- Exceed Enrolment Goals:



Contribute to achieving the company's sales targets by consistently exceeding your personal enrolment quotas.

Qualifications:

➢ Bachelor's degree in education, business, or a related field (preferred).

➢ Excellent communication and interpersonal skills, with a positive and enthusiastic demeanour.

➢ Strong active listening skills to understand student needs and learning goals.

➢ Ability to build rapport and trust with prospective students.

➢ Proven sales experience or a strong understanding of sales techniques is a plus.

➢ Knowledge of our course offerings and their benefits is preferred.

➢ Excellent presentation skills to effectively promote course features.

➢ Strong computer literacy and proficiency in CRM software (a plus).

Additional Skills:

Experience in the educational field or the specific industry our courses cater to.

Fluent in English is an added benefit.

Job Type: Full-time

Pay: ₹10,000.00 - ₹12,000.00 per month

Perks:

- Cell phone reimbursement

Education:

- Bachelor's (Required)

Language:

- Tamil (Required)
- English (Preferred)

Work Location: In person

📌 Customer Care Executive (Sales) (India)
🏢 Talentteno Institute
📍 India

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