Job Description – Voice Process Executive

Position: Customer Support Executive

Location: Sector V, Salt Lake, Kolkata

Eligibility Criteria

- Minimum Qualification: Higher Secondary (12th Pass)
- Maximum Age: 35 years
- Fluent verbal communication skills in Bengali ,Hindi and English
- Good interpersonal and customer service skills
- Basic computer knowledge is preferred
- Freshers as well as experienced candidates are eligible to apply.

Key Responsibilities

- Handle inbound and outbound customer interactions in a qualified manner.
- Respond to customer queries, provide accurate information, and resolve customer concerns effectively.
- Maintain a high standard of customer service and ensure customer satisfaction.




- Accurately document customer interactions and update records in the system.
- Adhere to company policies, quality standards, and operational procedures.
- Meet assigned productivity and performance targets.

Job Details

- Employment Type: Full-time
- Work Location: Sector V, Salt Lake, Kolkata

How to Apply

Interested candidates who meet the above eligibility criteria are encouraged to apply.

Contact: HR Sayani
Phone: +91-XXXXXXXXXX

Pay: Up to ₹14,000.00 per month

Benefits:

- Provident Fund

Work Location: In person

📌 Customer Support Executive (CSE) (India)
🏢 Mervice Infotech Private
📍 India