Company: Beau Monde Suites
Work Location: Remote
Employment Type: Full time
Beau Monde Suites is looking for a confident and customer-friendly Reservations & Sales Executive to handle guest enquiries and convert them into confirmed bookings. This is a work-from-home position.
Responsibilities
- Handle enquiries through phone calls, WhatsApp, social media and booking platforms.
- Understand the guest’s dates, group size, budget and accommodation requirements.
- Recommend suitable rooms or apartments.
- Share prices, photographs, videos, location and property information.
- Follow up with prospective guests until the booking is confirmed.
- Collect advance payments and issue booking confirmations.
- Maintain daily records of enquiries, follow-ups, bookings and collections.
- Coordinate with the property team regarding availability and guest requirements.
- Contact previous guests and potential customers for repeat bookings.
Candidate Requirements
- Experience in hotel reservations, telesales,
travel sales or customer service is preferred.
- Good communication skills in English and Hindi; Assamese is an advantage.
- Confident and professional telephone and WhatsApp communication.
- Must have a laptop, smartphone and reliable internet connection.
- Should be disciplined, responsive and comfortable working with sales targets.
Performance Expectations
- Respond quickly to every new enquiry.
- Follow up on all genuine leads.
- Achieve monthly booking and collection targets.
- Maintain accurate daily sales reports.
- Provide professional and friendly customer service.
Compensation: Fixed salary plus performance-based incentives.
To Apply: Send your CV, current salary, expected salary and a short voice introduction.
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: Hybrid remote in Guwahati, Assam (Guwahati, Kamrup Metro District)
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