Job Summary
We are seeking a proactive and organized Customer Support & Administrative Assistant to join our team. This role involves assisting customers with inquiries and providing general office support to ensure smooth daily operations.

Key Responsibilities
Customer Support:

- Respond promptly to customer inquiries via phone, email, and chat
- Resolve customer issues, escalations, and follow up to ensure satisfaction
- Maintain accurate records of customer interactions and transactions
- Provide product/service information and troubleshoot basic problems
- Collect and relay customer feedback to relevant teams

Administrative Support:

- Manage office correspondence (emails, mailings, and phone messages)
- Organize and maintain electronic and paper filing systems
- Order office supplies and manage inventory

Qualifications & Skills

- Graduation




- Basic verbal and written communication skills
- Strong organization, time-management, and multitasking abilities
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
- Friendly, patient, and customer-focused attitude
- Ability to work independently and collaboratively in a fast-paced environment

Experience: 0–1 year in customer service or administrative support
Location: Hyderabad, On‑site (6‑day work week)
Salary: ₹20,000–₹25,000 per month

Job Type: Full time

Pay: ₹23,000.00 - ₹25,000.00 per month

Benefits:

- Health insurance

Location:

- Kondapur, Hyderabad, Telangana (Preferred)

Work Location: In person

📌 Customer Support & Administrative Assistant (India)
🏢 Cracku
📍 India