centreRole Description

This is a full-time on-site role as an International Voice Process team member at First Connect Worldwide in Noida, India. As part of the team, you will be responsible for handling international customer inquiries and providing exceptional support services. Your day-to-day tasks will involve assisting customers with their logistics and transportation needs, ensuring their satisfaction through explicit communication and prompt resolution of issues.

Qualifications

- Excellent verbal and written communication skills in English
- Previous experience in customer service or call centre roles
- Ability to handle international customer inquiries professionally
- Strong problem-solving skills and attention to detail




- Understanding of logistics and transportation processes is a plus
- English Communication skills is must
- Night shift
- Good experience in sales is beneficial for you.
- English speaking is a must

Job Type: Full-time

Pay: ₹300,000.00 - ₹360,000.00 per year

Benefits:

- Food provided
- Provident Fund

Education:

- Bachelor's (Required)

Experience:

- total work: 1 year (Preferred)
- Sales: 1 year (Required)
- International voice process: 1 year (Required)

Language:

- English (Required)

Work Location: In person

📌 International voice process (India)
🏢 First Connect Worldwide
📍 India