- Welcome and greet guests in a warm, polite, and qualified manner.
- Manage guest arrivals, seating arrangements, and table allocation.
- Handle restaurant reservations through phone, email, WhatsApp, or reservation systems.
- Maintain an updated reservation and waiting list.
- Provide accurate information regarding menus, offers, timings, table availability, and restaurant facilities.
- Coordinate with the Restaurant Manager, Captain, and Service Team regarding table availability and guest requirements.
- Escort guests to their tables and ensure proper seating arrangements.
- Monitor guest waiting times and communicate expected waiting time professionally.
- Handle guest enquiries, requests, and basic complaints, escalating issues to the Restaurant Manager when required.
- Answer incoming telephone calls and transfer calls to the appropriate department/person.
- Maintain proper records of reservations, cancellations,



no-shows, and special requests.
- Coordinate special occasions such as birthdays, anniversaries, corporate bookings, and VIP visits.
- Maintain a neat, professional, and presentable appearance at all times.
- Ensure the reception and entrance area remains clean and organized.
- Maintain good communication with the kitchen and service team to ensure smooth guest flow.
- Follow all restaurant SOPs, grooming standards, and guest-service procedures.
- Assist the management team with other front-of-house duties as required.

Pay: ₹17,000.00 - ₹25,000.00 per month

Benefits:

- Flexible schedule
- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Restaurant Receptionist / Host/Hostess/GRE (India)
🏢 Navgrah Foods and Entertainment
📍 India