Customer Operations Executive – Agriculture About the Role This role is ideal for B.Sc. Agriculture graduates and Agriculture Diploma candidates who are interested in building a career in Agri-business, E-commerce, Farmer Customer Support and Operations. The candidate will interact directly with farmers and customers, understand their requirements, take orders, coordinate with internal teams and ensure a smooth experience from order placement to delivery. Key Responsibilities Call farmers and customers to understand their agricultural product requirements. Take and process orders through phone calls, WhatsApp and other channels. Provide basic information about agricultural products such as seeds, fertilizers, insecticides, herbicides, fungicides and other agri-inputs. Check and communicate product availability and stock status. Coordinate with the sales and warehouse teams for order processing. Follow up with dispatch and logistics teams regarding customer orders. Help customers with order tracking and delivery status after dispatch. Handle customer complaints and coordinate with the concerned team for timely resolution. Follow up with customers regarding pending requirements and repeat orders. Maintain accurate records of customer calls, orders, complaints and follow-ups. Build positive and professional relationships with farmers and customers. Support the team in improving customer satisfaction and overall operations.



Candidate Profile We are looking for candidates who have: B.Sc. Agriculture or Diploma in Agriculture. Freshers are welcome to apply. 0–2 years of experience in customer support, agriculture, sales or operations is an advantage. Positive communication skills in Telugu and English**. Hindi communication will be an added advantage. Basic computer knowledge. Good telephone etiquette and interpersonal skills. Ability to patiently understand and solve customer queries. Good follow-up and coordination skills. Interest in agriculture and agricultural products. Willingness to learn and work in a fast-paced environment. You will get hands-on experience in: Agri-input products Farmer interaction Customer relationship management E-commerce operations Order management Dispatch & logistics coordination Customer/order management systems Sales & operations coordination Work Location Hyderabad, Telangana This is an ON-SITE / WORK-FROM-OFFICE position. Candidates are required to work from the office. How to Apply Interested candidates can apply with their updated resume/CV. **Freshers with a B.Sc. Agriculture or Agriculture Diploma are encouraged to apply.

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

- Commuter assistance
- Flexible schedule
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Customer Support Executive (CSE) (India)
🏢 Customer Support Executive
📍 India