Key Responsibilities

- Handle inbound and outbound customer calls professionally.
- Understand customer queries and provide appropriate solutions.
- Maintain a high level of customer satisfaction.
- Resolve customer concerns efficiently and professionally.
- Maintain accurate records of customer interactions.
- Meet assigned quality, productivity, and performance targets.
- Follow company policies and process guidelines.

Requirements

- Graduate in any stream.
- Minimum 6 months of experience in customer service, voice process, BPO, or a related role.
- Excellent verbal and written communication skills.
- Good problem-solving and interpersonal skills.
- Customer-focused attitude with positive listening skills.
- Comfortable working in a day-shift voice process.

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits:

- Provident Fund

Application Question(s):

- Are you comfortable with walk in Interview ?

Education:

- Bachelor's (Required)

Experience:

- Customer service: 1 year (Required)

Language:

- English (Required)

Location:

- Delhi, Delhi (Preferred)

Work Location: In person

📌 Customer Support Executive (CSE) (India)
🏢 Precise Infotech Solution
📍 India