Customer-focused Customer Support Agents for our UAE Process team. The selected candidates will be responsible for handling inbound customer calls and email queries while delivering excellent service standards. We are seeking professionals who can process information effectively and communicate in English.

Key Responsibilities

- Handle inbound customer calls professionally and efficiently.
- Respond to customer emails and queries promptly.
- Provide accurate information and effective resolutions to customer concerns.
- Maintain high standards of customer satisfaction and service quality.
- Escalate complex issues to the appropriate team when required.
- Ensure proper documentation and updating of customer interactions in the system.
- Adhere to company policies, process guidelines, and service standards.

Required Skills & Qualifications

- Excellent communication skills in English (both written and spoken).
- Robust interpersonal and customer handling skills.
- Ability to manage customer concerns calmly and professionally.
- Good problem-solving and multitasking abilities.
- Basic computer proficiency and email handling skills.

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits:

- Provident Fund

Work Location: In person

📌 Customer Support Executive (CSE) (India)
🏢 Property 365
📍 India