17 Sep
|
Mayukh
|
Siliguri
Your Responsibilities
- Handle customer enquiries through calls, WhatsApp, email and social media.
- Assist customers with tea selection, placing orders and payment queries.
- Share order updates and coordinate with the logistics team for delivery support.
- Resolve customer concerns politely and promptly.
- Follow up on pending orders, abandoned carts and customer feedback.
- Maintain accurate customer records and build relationships that encourage repeat purchases.
What We’re Looking For
- Good verbal and written communication skills.
- A friendly, patient and customer-focused approach.
- Basic computer knowledge, including Excel or Google Sheets.
- Strong organisation and follow-up skills.
- An interest in learning about our teas and helping customers choose.
Pay: ₹9,000.00 - ₹15,000.00 per month
Advantages:
- Paid time off
Work Location: In person
📌 Customer Relationship Executive (Siliguri)
🏢 Mayukh
📍 Siliguri