- Fluent in written and spoken English.
- Proficient in Excel Spreadsheet.
- Experience in creating invoices using Xero.
- Ability to comprehend and allocate relevant emails to respective cases, with a good understanding of drafting and responding to emails.
Responsibilities:
- Process emails (understand client inquiries and draft responses or delegate emails to appropriate team members).
- Data processing and sending reminders to clients.
- Updating client database on CRM and assigning tasks to team members.
- Preparation of invoices using Xero.
- Handling HMRC notices and other administrative tasks.