We are looking for a friendly, professional, and customer-focused Front Office Associate to join our team. The candidate will be responsible for welcoming guests, handling check-in and check-out procedures, responding to guest queries, managing reservations, and ensuring a smooth and pleasant guest experience.

Key Responsibilities

- Welcome and greet guests with a warm and skilled attitude.
- Handle guest check-in and check-out efficiently.
- Manage room reservations, cancellations, and modifications.
- Provide information about hotel facilities, services, and local attractions.
- Handle guest requests, complaints, and inquiries promptly and professionally.
- Coordinate with housekeeping, maintenance, and other departments to meet guest requirements.
- Maintain accurate guest records and update information in the hotel management system.
- Handle cash, credit card payments, and billing procedures accurately.
- Answer telephone calls, emails, and other guest communications.
- Maintain a clean, organized, and professional front desk area.
- Follow hotel policies, safety procedures, and service standards.




- Assist with any other front office duties assigned by management.

Requirements

- Diploma or degree in Hotel Management, Hospitality, or a related field preferred.
- Previous experience in a hotel/front office role is an advantage.
- Good communication and interpersonal skills.
- Pleasant personality with a customer-service mindset.
- Basic computer knowledge and familiarity with hotel management software.
- Ability to handle multiple tasks in a fast-paced environment.
- Good English communication skills; knowledge of additional languages is an advantage.
- Willingness to work flexible hours, including weekends and holidays.

Key Skills

- Guest Relations
- Communication Skills
- Customer Service
- Reservation Management
- Billing & Cash Handling
- Problem Solving
- Teamwork
- Computer Skills
- Professional Grooming
- Time Management

Interested candidates can share their updated CV at: Mail Id : [email protected] Contact: +917230044972

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

- Food provided
- Provident Fund

Work Location: In person

📌 Front Office Associate (Nathdwara)
🏢 Shree Vallabh Villas Lords Plaza, Hotel, Nathdwara Rajsamand Rajasthan
📍 Nathdwara