Key Responsibilities1. Tele-Counseling & Lead Management Make outbound calls daily to prospective students and parents from assigned databases Handle inbound inquiries via phone, WhatsApp, and email professionally Conduct tele-counseling and ensure consistent follow-ups on leads Maintain accurate records of interactions, follow-ups, and lead status in CRM systems Track daily, weekly, and monthly performance metrics (calls, conversions, enrollments) Achieve assigned admission and enrollment targets2. Admission Counseling Counsel students and parents on academic programs, eligibility, admission procedures, feestructures, scholarships, and significant deadlines Assess student profiles and recommend suitable courses Build trust and maintain long-term relationships with prospects Guide applicants throughout the admission process until successful enrollment Apply effective counselling and persuasion techniques to convert leads into admissions

📌 Counselor (New Delhi)
🏢 Chandigarh University - HR Department
📍 New Delhi