Job Overview

We are looking for a proactive and detail-oriented Account Executive – Staff Augmentation for our client to manage and nurture existing client accounts. The role focuses on client relationship management, resource onboarding, internal coordination, vendor coordination, and ensuring a smooth customer experience throughout the engagement lifecycle.

Essential Qualifications

- Bachelor's degree in any discipline.
- 2–3 years of experience in Account Management, Customer Success, Operations, HR Operations, Recruitment, Staffing, or IT Services.

Key Skills

- Client Relationship Management
- Account Management
- Staff Augmentation
- Stakeholder Management
- Resource Onboarding
- Vendor Coordination
- Communication Skills
- Documentation
- Operations Coordination

Key Responsibilities

- Serve as the primary point of contact for assigned client accounts.
- Build and maintain long-term relationships with existing clients.
- Conduct regular follow-ups to monitor resource performance and client satisfaction.
- Coordinate end-to-end onboarding of deployed resources.
- Work closely with HR, Recruitment, Finance, and Technical teams for smooth onboarding.
- Coordinate with external vendors and internal recruiters regarding deployment updates.




- Ensure timely completion of onboarding documents, approvals, and compliance requirements.
- Track deployments, renewals, resource extensions, and account activities.
- Maintain accurate CRM records and account documentation.
- Prepare weekly and monthly account status reports.
- Gather client feedback and identify future staffing opportunities.
- Ensure high client satisfaction through timely issue resolution and proactive communication.

Required Qualifications

- Experience in IT Staffing or Staff Augmentation is preferred.
- Solid communication and stakeholder management skills.
- Proficiency in Microsoft Excel, Google Workspace, and CRM tools.
- Excellent organizational, coordination, and multitasking abilities.
- Ability to work independently in a fast-paced environment.

Working Schedule

- Working Hours: 10:00 AM – 7:00 PM
- Working Days: 5 days a week + 1st & 3rd Saturdays working

Benefits

- Medical Insurance
- Provident Fund (PF)
- Quarterly team parties
- Annual outings/trips
- Regular leadership check-ins for growth and feedback
- Recognition awards
- Team engagement activities

📌 Account Executive – IT Staff Augmentation (Noida)
🏢 INFORMICA TECHNOSERVICES
📍 Noida