Position Overview The Estate Operations Manager is responsible for coordinating and overseeing all non-technical, non-kitchen operational functions at the property. The incumbent owns the remaining estate functions — horticulture, security, billing & admin, procurement, and staff housing — ensuring the property runs to the highest standards of order, discipline, and care. The ideal candidate is a retired or ex-serviceman who brings military-grade discipline, logistics capability, and people management experience to a demanding, high-standards residential estate environment

Key Responsibilities

- Horticulture & Landscaping Oversee all gardens, lawns, plantations, water features, and outdoor spaces at Pine Drive Manage the horticulture team — roster, task allocation, performance
- Security Management Own the end-to-end security protocol for Pine Drive — gate management, visitor log, CCTV oversight Manage the security guard roster, shift schedules, and leave planning Conduct regular mock drills, brief the security team on protocols Liaise with local authorities when required Maintain a zero-tolerance, high-discipline security workplace in line with estate standards
- Billing, Admin & MIS Manage all utility billing — electricity, water, gas, telecom — at Pine Drive Maintain a monthly MIS for estate expenditure; submit to Head of Estate Track all vendor invoices — verify against work done before approval Maintain a master log of all AMC renewals, warranty documents,



and statutory certificates for functions in scope Manage petty cash and maintain accurate expense records Ensure all statutory compliances within scope (fire, local permits) are current
- Procurement & Vendor Management Own procurement for all estate consumables, horticulture supplies, security equipment, and staff quarters requirements Enforce the 3-quote rule as per SOP Maintain an approved vendor list; periodically benchmark rates Track purchase orders, delivery, and quality of supplies Work with Head of Estate for capex procurement approvals
- Staff Housing & Stay Management Manage all on-site staff quarters — allocation, maintenance, cleanliness, and discipline Ensure staff quarters meet hygiene and habitability standards at all times Coordinate any repairs or maintenance needs

INCUMBENT PROFILE:

Ex-serviceman — JCO, NCO, or equivalent rank from Indian Army, Navy, Air Force, BSF, CRPF, or similar Post-service experience in estate management, facility management, or hospitality operations preferred Total experience: 10 years

Core Competencies Exceptional discipline and time management — operates to military-grade standards Strong people management — comfortable leading a team of 10–20 ground staff Highly organised with attention to detail in record-keeping and admin Procurement and basic financial literacy — can manage budgets and verify invoices Composed under pressure — able to manage security situations, emergencies, and principal expectations Honest and discreet — working in a private, high-trust residential environment

Annual Compensation: 10-12LPA

QUERIES

📌 Estate Operations Manager ( Ex Defence ) (New Delhi)
🏢 Profile HR Consultants
📍 New Delhi