Location: Sector 44, Gurugram /n (Walk-in Interviews only)(No virtual interviews) /n How to Apply: /n If you are interested in joining our team, please share your resume at [email protected] or WhatsApp at (phone hidden) /n Employment Type: Full time /n Salary range: ₹2.5 - ₹4LPA, depending on relevant experience. /n : /n Policy Bazaar is seeking enthusiastic and customer-focused individuals to join our team as Customer Service Executives. In this role, you will be responsible for managing customer inquiries and driving sales through various channels. This is a blended process position, offering a dynamic work environment where you can grow and develop your skills. /n Responsibilities: /n /n

- Handle customer inquiries via phone.

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- Provide detailed information about our products and services.

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- Assist customers in making informed decisions about their insurance needs.

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- Maintain accurate records of customer interactions and transactions.

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- Resolve customer complaints in a professional and timely manner.

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- Collaborate with team members to improve customer satisfaction.

/n /n Requirements: /n /n

- Experience: 0-4 years in customer service or sales.

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- Excellent communication and interpersonal skills.

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- Ability to handle high-pressure situations and resolve conflicts effectively.

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- Basic computer skills and familiarity with CRM systems.

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- Strong problem-solving abilities and attention to detail.

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- High School Diploma and Bachelor's degree preferred.

/n /n Working Conditions: /n - 6-day working week. /n We do not conduct virtual interviews.

📌 Customer Support Representative (Gurugram)
🏢 Policybazaar.com
📍 Gurugram