Customer Service Manager (CSM) (India)

Customer Service Manager (CSM) (India)

18 Sep
|
Tikona Infinet
|
India

18 Sep

Tikona Infinet

India

KEY RESULT AREAS :

· Customer account Management ; customer handling

· Will be a single point of contact (SPOC) for all customers in Chennai, Location

· Responsible for liasioning with BSNL

· Should possess knowledge on leased lines, links, modems, converters, MUX , router , MPLS

· Team management / data center / POP management

· SLA review

· Ensure customer satisfaction

Skill Set :

· Excellent presentation and communication skills

· Highly self driven ,self motivated and should possess a proactive approach towards the objectives

· Should demonstrate solution centric approach towards problems

Pay: ₹40,000.00 - ₹45,000.00 per month

Advantages:

- Health insurance
- Provident Fund

Work Location: In person

📌 Customer Service Manager (CSM) (India)
🏢 Tikona Infinet
📍 India

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