Track Lead (Support & Operations)

Lucknow, Uttar Pradesh

Job Summary

- 5-7 Years experience in administering Windows 2000/ 2003 Server and Active Directory.

Will be responsible for the maintenance RIMM Project (Including Remote Installation and Maintenance of existing setup / Server / Servers and installation of new setup / Server / Servers).

- Deal with Hardware vendors like IBM / HP / Dell /. Following up with Vendors hardware & software whenever required & resolve issues by minimizing downtimes.
- Responsible for Root cause analysis
- Responsible for Resolving Escalated issue.
- Will have to report the daily issues handled / escalated in the form of Daily reports.
- Will make sure that the Tickets raised per shift are closed in the required time limits and escalated as per the escalation Matrix.
- Knowledge on ESX servers from command line
- Monitoring and Performance analysis on ESX Servers and VMs
- Patching of ESX severs and VMs with VMware Update manager
- Allocation of storage spaces to VMs through SAN
- Ability to work with VSPHERE / VMware Consolidated Backup / Virtual machine backups

Required Skills:

- Should have good communication and customer interaction skills.
- Global exposure in large environments would be preferred.
- Must be open for 24x7 operations

MCSE / MCSA / MCP / MCITP / VCP are a must.

Key Responsibilities

- 5-7 Years experience in administering Windows 2000/ 2003 Server and Active Directory.
Will be responsible for the maintenance RIMM Project (Including Remote Installation and Maintenance of existing setup / Server / Servers and installation of new setup / Server / Servers).
- Deal with Hardware vendors like IBM / HP / Dell /. Following up with Vendors hardware & software whenever required & resolve issues by minimizing downtimes.
- Responsible for Root cause analysis
- Responsible for Resolving Escalated issue.




- Will have to report the daily issues handled / escalated in the form of Daily reports.
- Will make sure that the Tickets raised per shift are closed in the required time limits and escalated as per the escalation Matrix.
- Knowledge on ESX servers from command line
- Monitoring and Performance analysis on ESX Servers and VMs
- Patching of ESX severs and VMs with VMware Update manager
- Allocation of storage spaces to VMs through SAN
- Ability to work with VSPHERE / VMware Consolidated Backup / Virtual machine backups

Required Skills:

- Should have good communication and customer interaction skills.
- Global exposure in large environments would be preferred.
- Must be open for 24x7 operations

MCSE / MCSA / MCP / MCITP / VCP are a must.

Skill Requirements

- 5-7 Years experience in administering Windows 2000/ 2003 Server and Active Directory.
Will be responsible for the maintenance RIMM Project (Including Remote Installation and Maintenance of existing setup / Server / Servers and installation of new setup / Server / Servers).
- Deal with Hardware vendors like IBM / HP / Dell /. Following up with Vendors hardware & software whenever required & resolve issues by minimizing downtimes.
- Responsible for Root cause analysis
- Responsible for Resolving Escalated issue.
- Will have to report the daily issues handled / escalated in the form of Daily reports.
- Will make sure that the Tickets raised per shift are closed in the required time limits and escalated as per the escalation Matrix.




- Knowledge on ESX servers from command line
- Monitoring and Performance analysis on ESX Servers and VMs
- Patching of ESX severs and VMs with VMware Update manager
- Allocation of storage spaces to VMs through SAN
- Ability to work with VSPHERE / VMware Consolidated Backup / Virtual machine backups

Required Skills:

- Should have good communication and customer interaction skills.
- Global exposure in large environments would be preferred.
- Must be open for 24x7 operations

MCSE / MCSA / MCP / MCITP / VCP are a must.

Other Requirements

- 5-7 Years experience in administering Windows 2000/ 2003 Server and Active Directory.
Will be responsible for the maintenance RIMM Project (Including Remote Installation and Maintenance of existing setup / Server / Servers and installation of new setup / Server / Servers).
- Deal with Hardware vendors like IBM / HP / Dell /. Following up with Vendors hardware & software whenever required & resolve issues by minimizing downtimes.
- Responsible for Root cause analysis
- Responsible for Resolving Escalated issue.
- Will have to report the daily issues handled / escalated in the form of Daily reports.
- Will make sure that the Tickets raised per shift are closed in the required time limits and escalated as per the escalation Matrix.
- Knowledge on ESX servers from command line
- Monitoring and Performance analysis on ESX Servers and VMs
- Patching of ESX severs and VMs with VMware Update manager
- Allocation of storage spaces to VMs through SAN
- Ability to work with VSPHERE / VMware Consolidated Backup / Virtual machine backups

Required Skills:

- Should have valuable communication and customer interaction skills.
- Global exposure in large environments would be preferred.
- Must be open for 24x7 operations

MCSE / MCSA / MCP / MCITP / VCP are a must.

📌 Track Lead (Support & Operations) (Lucknow)
🏢 HCLTech
📍 Lucknow