Position: Customer Support Executive

Company: HEAVYTECH AGRO MACHINERY PVT. LTD.

Location: Raipur, Chhattisgarh

Salary: As per experience & interview

Experience: 1–2 Years preferred

Key Responsibilities:

- * Handle customer calls, queries & complaints
- * Resolve customer issues or coordinate with the concerned team
- * Follow up on pending complaints & service requests
- * Maintain records of complaints, feedback & resolutions
- * Coordinate with Sales, Service & Logistics teams
- * Keep customers updated on complaint status
- * Handle customers professionally and patiently
- * Collect customer feedback and ensure timely complaint closure

Required Skills:

* Excellent communication & interpersonal skills

* Customer-oriented & problem-solving approach

* Positive follow-up and coordination skills

* Basic knowledge of MS Office & CRM

- * Hindi & English communication preferred

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Senior Customer Support Executive (Shankar Nagar)
🏢 HEAVYTECH
📍 Shankar Nagar