Operations Manager – Imports

Job Type: Full-time
Experience: Minimum 3 years
Industry: Logistics / Freight Forwarding / CHA
Location: Andheri East, Sakinaka Safed pul
Vacancy: 1
Salary: ₹40,000 – ₹60,000 per month, depending on experience and suitability
Joining: Immediate

About the Company

We are a well-reputed and established company with over 20+ years of experience in the Logistics and Freight Forwarding industry.

We are looking for a dedicated, responsible and experienced professional who can take ownership of import operations and contribute to the continued growth and smooth functioning of the organisation.

This is a position for a responsible logistics professional who is looking for a long-term opportunity and is capable of independently handling import operations.

We are looking for an experienced Operations Manager – Imports to manage and oversee import operations and ensure the smooth and timely movement of shipments from arrival to final delivery.

The candidate must have a minimum of 3 years of relevant experience in the Logistics industry, with strong exposure to Custom House Agency (CHA), Import Operations and/or Freight Forwarding.

The candidate should have hands-on knowledge of import documentation, customs clearance, coordination with shipping lines, CFS/port operations, transporters and clients.

Key Responsibilities

- Manage and supervise day-to-day import operations.
- Handle end-to-end import shipment processes from arrival of cargo/vessel to customs clearance and final delivery.
- Coordinate with Customs, CHA teams, shipping lines, CFS, ports, transporters, freight forwarders and clients.
- Ensure timely completion of customs clearance and shipment documentation.
- Review and verify import documents such as Bill of Lading, Invoice, Packing List, IGM, Bill of Entry and other relevant documents.
- Coordinate for filing of Bills of Entry and ensure proper documentation for customs clearance.




- Track shipment status and provide timely updates to clients.
- Monitor ETA, vessel arrival, cargo availability, examination, assessment, duty payment, Out of Charge and delivery.
- Coordinate with transporters for timely cargo movement and delivery.
- Handle operational issues, delays, documentation discrepancies and clearance-related challenges.
- Ensure shipments are processed within agreed timelines and minimise unnecessary delays and costs.
- Coordinate with internal Billing and Accounts teams regarding shipment-related charges and documentation.
- Monitor operational costs and identify opportunities to improve operational efficiency.
- Maintain proper records of import shipments and operational activities.
- Supervise and guide the import operations team.
- Ensure compliance with company procedures and applicable customs/logistics requirements.
- Maintain strong professional relationships with clients and service partners.
- Prepare operational reports and MIS as required by management.

Required Qualifications & Experience

- Minimum 3 years of relevant experience in the Logistics industry.
- Mandatory: Experience in Logistics / CHA / Freight Forwarding.
- Strong practical knowledge of Import Customs Clearance.
- Good understanding of shipping lines, CFS, ports and transport operations.
- Experience handling import documentation and shipment coordination.
- Ability to manage multiple shipments and operational activities simultaneously.
- Strong problem-solving and coordination skills.




- Good communication and client-handling skills.
- Proficiency in MS Office, particularly MS Excel.
- Candidates with experience managing an import operations team will be preferred.

Key Skills

Import Operations | Import Customs Clearance | CHA | Freight Forwarding | Customs Documentation | Bill of Entry | Shipping Lines | CFS | Port Operations | Transport Coordination | Shipment Tracking | Client Coordination | Team Management | MS Excel | MIS

Important – Please Read Before Applying

Logistics industry experience is MANDATORY for this position.

Candidates who do not have prior experience in the Logistics / CHA / Freight Forwarding industry will NOT be considered, irrespective of their experience in other industries.

Please apply only if your previous work experience is directly relevant to the requirements mentioned above.

We are specifically looking for a dedicated and responsible professional who can take ownership of the role and build a long-term association with our organisation.

Salary & Joining

- Salary: ₹40,000 – ₹60,000 per month, depending on experience, skills and suitability.
- Salary is negotiable for an exceptionally suitable and experienced candidate.
- Joining: Immediate.
- Candidates who can join immediately or within a very short notice period will be preferred.

Candidate Details

Experience: Minimum 3 years
Relevant Industry: Logistics / CHA / Freight Forwarding
Vacancy: 1
Salary: ₹40,000 – ₹60,000 per month
Expected Salary: To be discussed based on experience
Joining: Immediate

Job Types: Full-time, Permanent

Pay: ₹40,000.00 - ₹60,000.00 per month

Benefits:

- Cell phone reimbursement
- Commuter assistance
- Food provided
- Leave encashment

Education:

- Higher Secondary(12th Pass) (Preferred)

Experience:

- total work: 5 years (Preferred)
- Operations: 4 years (Required)

Work Location: In person

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