Broad outline of the Role

- Managing and executing named case studies across Tata Communications customers.

Key Responsibilities:

- Collaborate with Sales & CSM teams to identify and onboard customers willing to serve as references.

- Work with onboarded customers to create written case studies or video testimonials showcasing their success stories.

- Develop named case studies following internal stakeholder and customer discussion

- Maintain a library of customer success stories and testimonials for use in marketing materials and sales collateral.

- Act as a liaison between customers and internal teams, gathering feedback and insights to improve our products and services.

- Stay up to date on industry trends and best practices in customer advocacy and B2B marketing.

Skills:





- Excellent written and verbal communication skills, with the ability to craft compelling narratives and engage with customers effectively.

- Solid understanding of the company's product portfolio and the value it provides to customers.

- Basic knowledge of B2B marketing principles and strategies.

- Proven ability to collaborate with cross-functional teams and external partners to achieve shared goals.

- Detail-oriented with strong organizational and project management skills.

Required Skills

- marketing
- product marketing
- customer success
- b2b marketing
- customer advocacy

📌 Manager - Marketing (India)
🏢 Sourceo
📍 India