- Job Description: Ensure all invoices and credit notes are produced in a timely fashion in line with SLA’s
- Ensure all billing and collections are managed effectively and customer notes updated on the collections dash-board
- Update customer collections strategy – send monthly dunning information and keep accurate records of disputed invoices at site level.
- Create receipts from the bank statement and invoice daily
- Ensure receipts are posted to the correct customer accounts
- Allocate payments to the correct invoices
- Ensure the AR mailbox is managed and that all email queries are responded within SLA
- Ensure all adjustments/write offs are processed in fusion in a timely accurate manner.
- Register refunds daily with AR mailbox and on the refunds log

- Responsibilities: Ensure all invoices and credit notes are produced in a timely fashion in line with SLA’s




- Ensure all billing and collections are managed effectively and customer notes updated on the collections dash-board
- Update customer collections strategy – send monthly dunning information and keep accurate records of disputed invoices at site level.
- Create receipts from the bank statement and invoice daily
- Ensure receipts are posted to the correct customer accounts
- Allocate payments to the correct invoices
- Ensure the AR mailbox is managed and that all email queries are responded within SLA
- Ensure all adjustments/write offs are processed in fusion in a timely accurate manner.
- Register refunds daily with AR mailbox and on the refunds log

Qualifications: Bachelor Degree or Post Graduate Degree 1 - 3 years

📌 Senior Executive (Kochi)
🏢 EXL Service
📍 Kochi