About Axis Max Life

Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a joint venture between Max Financial Services Limited (“MFSL”) and Axis Bank Limited.

Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery, and a well-trained human capital.

Axis Max Life has been consistently ranked among the best workplaces by the GPTW Institute, reflecting its commitment to creating a positive and empowering work environment.

#ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply

Job Description:

1. Litigation Handling & Case Management

- Manage end-to-end litigation lifecycle for motor/health/other insurance claims.
- Track court cases, MACT matters, consumer complaints, arbitration, and recovery suits.
- Ensure timely filing of replies, written statements, affidavits, and appeals.
- Maintain litigation MIS and case status updates.

2. Coordination with Legal Teams

- Liaise with panel advocates, internal legal team, and external consultants.
- Provide claim documents, investigation reports, and evidence required for legal proceedings.
- Review legal drafts prepared by lawyers before submission.

3. Claims Analysis for Litigation

- Evaluate claims from a legal standpoint to decide defensibility.
- Identify fraudulent or inflated claims and recommend legal actions.




- Provide litigation strategy inputs for high-value or complex claims.

4. Court & Regulatory Compliance

- Ensure adherence to timelines set by courts, tribunals (MACT), and regulators (IRDAI).
- Monitor case filings, hearings, and judgments.
- Ensure compliance with legal documentation and record-keeping standards.

5. Settlement & Negotiation

- Evaluate out-of-court settlement opportunities to reduce litigation costs.
- Negotiate settlements in coordination with legal and claims teams.
- Recommend reserve adjustments based on case developments.

6. Reporting & MIS

- Prepare litigation MIS reports (case aging, win/loss ratio, provisions).
- Analyze trends in litigation to improve claim handling processes.
- Highlight high-risk cases to senior management.

7. Vendor & Legal Panel Management

- Monitor performance of panel advocates.
- Ensure cost control of legal expenses.
- Evaluate effectiveness and recommend empanelment/de-empanelment.

8. Risk Management & Process Improvement

- Identify gaps in claims handling leading to litigation.
- Recommend process improvements to reduce future litigation.
- Support fraud detection and prevention initiatives.

Key Skills & Competencies

- Robust knowledge of insurance claims and litigation processes
- Familiarity with legal frameworks (MACT, Consumer Protection Act, Civil laws)
- Analytical and decision-making skills
- Stakeholder management and negotiation
- Attention to detail and documentation accuracy
- Ability to manage multiple legal cases simultaneously

State:

Home Office

Branch:

Gurugram -90C

Department:

Underwriting and Claims

Function:

Claims

Posted On:

17-Sep-2026

📌 Manager - Claims (India)
🏢 AxisMaxlife
📍 India