Company: Plus People
Location: DLF, Gurugram, Haryana
Job Type: Full-time
Work Arrangement: On-site
Experience: Freshers and experienced candidates can apply
Salary: ₹17,000–₹45,000 per month
Working Hours: Rotational shifts

About the Role

Plus People is hiring for Customer Support profiles in Gurugram. The role involves assisting customers, resolving queries, providing accurate information, and ensuring a positive customer experience.

Responsibilities

- Handle customer queries through calls, email, chat, or other communication channels.
- Understand customer concerns and provide appropriate solutions.
- Resolve customer issues within defined timelines.
- Provide accurate information about products, services, and processes.
- Follow up on unresolved queries and ensure proper closure.
- Maintain accurate customer records and interaction details.
- Escalate complex issues to the appropriate team when required.
- Follow company processes and customer service guidelines.




- Maintain a professional and customer-focused approach.

Requirements

- Freshers and candidates with relevant customer support experience can apply.
- Good verbal and written communication skills.
- Strong listening and problem-solving abilities.
- Customer-focused and professional approach.
- Basic computer and MS Office/Google Workspace knowledge.
- Comfortable working in rotational shifts.
- Ability to work effectively in a team setting.

Benefits

- Salary of ₹17,000–₹45,000 per month, based on experience and suitability.
- Training and development opportunities.
- Career growth opportunities.
- Professional work environment.

Pay: ₹17,550.97 - ₹45,774.74 per month

Benefits:

- Cell phone reimbursement
- Paid sick time
- Paid time off

Work Location: In person

📌 Customer Support Executive - Fresher (India)
🏢 Pluspeople
📍 India