18 Sep
|
system and solution
|
India
18 Sep
system and solution
India
We are hiring CRM Executives for a Blended Process to handle customer interactions through Voice Calls, Chat, and Email. Candidates should have recent experience in both voice and non-voice customer support.
Key Responsibilities
- Handle customer queries through Calls, Chat, and Email
- Provide accurate and timely resolution to customer concerns
- Maintain skilled communication with customers
- Follow defined CRM processes and service standards
- Maintain records of customer interactions and follow-ups
- Coordinate with internal teams for issue resolution
- Ensure a positive customer experience
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Health insurance
- Life insurance
Application Question(s):
- Do you have at least 1 year of recent experience in a Blended Process?
Education:
- Higher Secondary(12th Pass) (Preferred)
Work Location: In person
📌 CRM Executive (India)
🏢 system and solution
📍 India