Customer Service Executive (India)

Customer Service Executive (India)

18 Sep
|
Netzens Softech
|
India

18 Sep

Netzens Softech

India

Job Summary:
We are looking for a confident and result-oriented Customer support & Sales Executive to handle lead generation, client communication, sales calls, and conversion for various consulting services.

Key Responsibilities:

- Generate and follow up with leads through calls, WhatsApp, email, and other channels.
- Handle inbound and outbound calls with domestic and international clients.
- Understand client requirements and recommend suitable services.
- Clearly explain our consulting services, process, benefits, and pricing.
- Build rapport with prospective clients and maintain professional relationships.
- Convince and negotiate with clients to drive successful conversions.
- Follow up consistently with interested and potential leads.
- Maintain accurate records of leads, calls, follow-ups, and conversions.
- Handle client queries professionally and ensure a positive experience throughout the sales process.

Required Skills & Qualifications:





- Excellent verbal and written English communication skills.
- Confident and skilled personality with strong interpersonal skills.
- Strong convincing, negotiation, and selling abilities.
- Comfortable communicating with international as well as domestic clients.
- Good English communication and a clear, confident speaking style.
- Basic knowledge of CRM, Excel, WhatsApAp Business, email, or lead-management tools is an advantage.
- Prior experience in sales, business development, telecalling, lead generation, client handling, or consulting services will be preferred.

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

Perks:

- Commuter assistance

Language:

- English (Required)

Work Location: In person

📌 Customer Service Executive (India)
🏢 Netzens Softech
📍 India

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