Telecaller / Telecalling ExecutiveJob Overview

We are looking for a confident and enthusiastic Telecaller / Telecalling Executive to connect with potential and existing customers, generate leads, understand customer requirements, and support the sales team. The ideal candidate should have excellent communication skills and a positive, professional approach.

Key Responsibilities

- Make outbound calls to potential customers and prospects.
- Handle incoming customer calls and respond to basic queries.
- Explain company products and services clearly to prospects.
- Identify customer requirements and qualify leads.
- Generate and maintain a consistent sales lead pipeline.
- Follow up with interested prospects through calls, WhatsApp, and email.
- Schedule meetings and product/service demonstrations for the sales team.
- Maintain accurate records of calls, leads, follow-ups, and customer interactions.
- Update customer information and sales activities in the CRM.
- Achieve assigned daily, weekly, and monthly calling and lead-generation targets.
- Coordinate with the Business Development and Sales teams for qualified leads.
- Maintain professional communication and build positive customer relationships.

Required Skills

- Excellent verbal communication skills.




- Good Hindi and English communication skills.
- Confident and professional telephone manner.
- Strong convincing, negotiation, and interpersonal skills.
- Good listening and customer-handling abilities.
- Comfortable making a high volume of outbound calls.
- Target-oriented and self-motivated.
- Basic computer and CRM knowledge.
- Valuable follow-up and time-management skills.

Good to Have

- Previous experience in telecalling, telesales, lead generation, or customer support.
- Experience in B2B or IT/software sales.
- Knowledge of CRM and calling tools.
- Experience handling international customers.
- Familiarity with email, WhatsApp, and online meeting platforms.

Experience

0–3 years of experience in Telecalling, Telesales, Customer Support, Lead Generation, or a related role.

Freshers can also apply.

What We’re Looking For

A confident and customer-focused professional who can communicate effectively, generate qualified leads, maintain consistent follow-ups, and support the sales team in converting prospects into customers.

Pay: ₹8,887.54 - ₹28,795.08 per month

Work Location: In person

📌 Telecaller & Telecalling Executive (Gurugram)
🏢 LeadsRank
📍 Gurugram