- Maintaining regular contact with customers awaiting vehicle delivery
- Coordinating timely delivery dates with customers in collaboration with the sales team, finance department and aftersales departments
- Ensuring quality control of vehicles for delivery
- Assessing customer knowledge and priorities to personalize each delivery
- Delivering vehicles to customers and completion of the required documentation
- Ensuring customers are comfortable with the features and operation of their new vehicle
- Explaining and demonstrating vehicle features and technologies, focusing on customer comfort level and retention.