JOB TITLE: Digital Operations Executive

COMPANY: Indie House (Indieboho Pvt. Ltd.)

LOCATION: C Scheme, Jaipur — Hybrid / Remote-friendly

JOB TYPE: Full-time (Part-time considered for the right candidate)

SALARY: ₹15,000 – ₹28,000 per month

EXPERIENCE: 1–3 years

START DATE: Immediate

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ABOUT INDIE HOUSE

Indie House is Jaipur's premier multi-brand concept store and boutique café in C Scheme. We house 70+ curated indie brands across fashion, jewellery, and lifestyle — and we are now launching our online marketplace (shop.indieboho.in) on Shopify.

We are digitising our entire operations — ecommerce, inventory, WhatsApp marketing, email marketing, and data analytics — and we need one sharp, tech-savvy person to own all of it.

This is not a traditional marketing job. This is a builder role. You will set up systems, manage platforms, automate workflows, and use AI tools to do in 4 hours what others take 40 hours to do.

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WHAT YOU WILL DO

ECOMMERCE — SHOPIFY

- Manage the Shopify store — product listings, collections, pricing, variants, inventory

- Onboard new brands — upload catalogues, write AI-assisted product descriptions

- Process daily orders — coordinate with store team for dispatch via Shiprocket

- Handle customer queries, returns, and refunds

- Weekly inventory reconciliation between physical stock and online listings

INVENTORY MANAGEMENT — UNICOMMERCE

- Manage day-to-day inventory on Unicommerce

- Keep stock levels accurate across the physical store and online portal

- Flag low-stock situations and coordinate restocking with brand partners

- Run inventory reports and share weekly summaries

WHATSAPP MARKETING — INTERAKT / WATI

- Set up and manage WhatsApp Business automation — order confirmations, abandoned cart nudges, new arrival broadcasts

- Build and segment the customer list — store, café, and online buyers

- Set up chatbot flows for common customer queries

- Track delivery rates, open rates, and optimise messaging

EMAIL MARKETING — KLAVIYO / MAILCHIMP

- Build automated email flows — welcome series, abandoned cart,



post-purchase

- Plan and send weekly newsletter — new arrivals, brand stories, curated edits

- Grow the email subscriber list

- A/B test campaigns and report on performance (target: open rate >25%, click rate >3%)

DATA ANALYTICS & REPORTING

- Weekly and monthly sales reports from Shopify — GMV, orders, top products, top brands

- Monitor WhatsApp and email campaign performance

- Set up and maintain Google Analytics 4

- Monthly 1-page performance report for the Founder

- Identify underperforming products and brands and recommend action

AI TOOLS & AUTOMATION

- Use Claude, ChatGPT, and Shopify Magic to generate product descriptions, email drafts, and marketing copy

- Automate repetitive tasks — bulk uploads, triggered WhatsApp messages, scheduled email campaigns

- Use Canva Pro for email headers, product banners, and promotional creatives

- Identify and recommend current AI tools to improve efficiency

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WHAT WE ARE LOOKING FOR

MUST HAVE:

- 1–3 years experience in ecommerce, digital marketing, or a D2C brand

- Hands-on Shopify experience — product management, orders, collections

- Working knowledge of email marketing tools — Klaviyo, Mailchimp, or similar

- Comfortable with WhatsApp Business API tools — Interakt, Wati, or similar

- Strong analytical mindset — comfortable pulling reports and drawing conclusions

- Good written English and Hindi

- Self-starter who can work independently

NICE TO HAVE:

- Experience with Unicommerce or similar inventory management tools

- Familiarity with AI tools — Claude, ChatGPT, Shopify Magic, Canva AI

- Google Analytics 4 knowledge

- Experience with Shiprocket or other shipping aggregators





- Prior experience at a fashion, lifestyle, or multi-brand retail company

YOU WILL THRIVE HERE IF YOU:

- Love indie fashion, design, and lifestyle brands

- Are comfortable wearing multiple hats

- Get excited about using AI tools to work smarter

- Are proactive — you spot a problem and fix it without being told

- Are detail-oriented — a wrong price or a typo bothers you

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WHAT WE OFFER

- Salary: ₹15,000 – ₹28,000/month based on experience

- Performance Bonus: 0.5% of monthly online GMV above ₹2 Lakhs

- Work Setup: Hybrid / Remote-friendly. Core hours 10:00 AM – 6:00 PM IST.

- Tools: Full access to Shopify, Klaviyo, Interakt, Claude AI, Canva Pro, Shiprocket, Google Analytics, Unicommerce

- Growth: High ownership from day one. This role grows into Head of Digital within 18 months as the online store scales.

- Direct mentorship from the Founder

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HOW TO APPLY

Email: [email protected]

Subject: Digital Operations Executive — [Your Name]

Please include:

1. Your CV / resume

2. A short note (3–5 lines) on why this role excites you and what relevant experience you bring

3. Links to any ecommerce platform, email campaign, or WhatsApp broadcast you have managed

4. Your expected salary and availability / notice period

We respond to every application. Shortlisted candidates will have a 20-minute video call with our Store Manager, followed by a short practical task.

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Indie House — Indieboho Pvt. Ltd.

Plot No. B-7, Bhawani Singh Lane, C Scheme, Jaipur — 302001

indieboho.in | [email protected]

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

- Flexible schedule
- Leave encashment
- Paid sick time
- Work from home

Application Question(s):

- Name one ecommerce or digital marketing tool you have used professionally. What did you use it for?
- Are you comfortable working remotely or hybrid with occasional travel to Jaipur?
- What is your current or expected monthly salary?

Education:

- Bachelor's (Preferred)

Work Location: In person

📌 Digital Operations Manager (India)
🏢 Indieboho Ventures
📍 India