Strategy & Consulting | Resources – Metals & Mining

Senior Manager– Client Account Leader

Metals & Mining Conglomerate | Accenture Strategy & Consulting

ROLE SNAPSHOT

Level / Grade

Senior Manager (Band 6)

Industry Focus

Metals & Mining Conglomerate (Integrated Steel, Aluminum, Mining, Ferro-alloys)

Reporting To

Managing Director / Sector Lead – Resources

Location

India (Primary) | Travel: 40–50%

POSITION SUMMARY

A senior, commercially accountable role responsible for leading, growing, and delivering on a flagship Metals & Mining client account. The incumbent will serve as the primary relationship steward, strategic advisor, and delivery overseer — owning full P&L;, seeding new opportunities, and orchestrating multi-tower consulting programs to drive transformational client impact.

KEY RESPONSIBILITIES

Client Account Leadership

- Own C-suite and Board-level relationships; serve as trusted strategic advisor to the client's senior leadership
- Drive executive engagement cadences — QBRs, strategy workshops, thought leadership — to deepen account stickiness
- Maintain deep knowledge of client's transformation agenda, competitive landscape, and value chain priorities

Account Seeding, Growth & P&L; Ownership

- Own full account P&L; deliver 15–25% YoY revenue growth through proactive seeding, upselling, and cross-selling
- Develop and execute multi-year account growth strategy; expand Accenture's footprint across Strategy, Digital, Technology, and Operations
- Lead commercial structuring and negotiation of new SOWs, large deals (INR 25–150 Cr+), and contract renewals; maintain 3x pipeline coverage

Consulting Delivery Leadership

- Provide senior oversight across all active engagements; ensure on-time, on-budget, on-quality delivery
- Lead multi-tower programs (Ops Excellence, Digital, Supply Chain, ESG, Technology); manage teams of 20–80+ professionals
- Act as Executive Sponsor; proactively manage delivery risks, scope changes, and client satisfaction

Proposal & Opportunity Development





- Originate and close complex large-scale deals; coordinate Accenture's global network to mobilise the right capabilities
- Author and present C-suite proposals and business cases synthesising multi-dimensional insights

Talent & Practice Leadership

- Build and retain high-calibre teams; coach Managers and Consultants; act as career sponsor
- Contribute to Metals & Mining practice: POVs, reusable assets, case studies, and industry benchmarks

MANDATORY EXPERIENCE REQUIREMENTS

MUST HAVE

PREFERRED / STRONG PLUS

- 6–8 yrs in MBB, Big 4, or top-tier consulting (mandatory)
- 12–18 yrs total across consulting + industry
- Proven account seeding: revenue growth INR 30 Cr+
- Direct delivery ownership: 2–3 large multi-tower programs (50+ FTE)
- Sector exposure: Metals, Mining, Steel, Aluminium, or Resources
- Premier Engineering + Top B-School MBA
- C-suite relationship management track record

- Integrated transformation in capital-intensive industries
- Industry 4.0, digital twin, predictive maintenance in metals/mining
- ESG strategy and decarbonisation roadmaps for heavy industry
- ERP/SAP transformation oversight in consulting capacity
- Familiarity with Accenture frameworks (SynOps, myNav, etc.)

COMPETENCY FRAMEWORK

Competency

Level

What Valuable Looks Like

Client Centricity

Expert

Earns trusted advisor status; anticipates C-suite needs; builds enduring relationships

Business Development

Expert

Originates and closes large complex deals; builds pipeline; creates compelling value propositions

Industry Expertise

Expert

Deep Metals & Mining knowledge; credible across value chain, operations, capital programs

Delivery Excellence

Expert

Delivers large multi-tower programs; manages risk; drives measurable client outcomes

Strategic Thinking

Advanced





Synthesises complexity into insight; shapes client transformation agenda

People Leadership

Advanced

Builds high-performing teams; coaches rising leaders; inclusive culture builder

Financial Acumen

Advanced

Manages P&L; forecasts revenue; structures commercial deals; controls margins

Communication

Expert

Commands Board/ExCo rooms; creates clarity from ambiguity; compelling written & oral

PERFORMANCE METRICS

COMMERCIAL

DELIVERY

TALENT & PRACTICE

- Revenue target (quarterly/annual)
- 15–25% YoY account growth
- New TCV bookings per year
- Gross margin % on account
- 3x pipeline coverage ratio

Client Satisfaction Score
- 4.5/5.0
- On-time, on-budget delivery rate
- Zero high-severity escalations
- Value realization vs. business case
- Client reference-ability / case study

- Retention rate on account (>85%)
- Team promotions & recognitions
- - 2 practice POV/IP contributions/yr

- Industry visibility & speaking

INDICATIVE CAREER TRAJECTORY

Phase

Years / Role

Expected Exposure

Ph 1

Yrs 1–5 | Analyst to Consultant

MBB / Big 4 foundation; problem-structuring, analytics, delivery; early industrials/resources exposure

Ph 2

Yrs 6–10 | Sr. Consultant / Manager

Led workstreams; sector depth in metals/mining; mid-senior client conversations; BD contributions

Ph 3

Yrs 11–14 | Sr. Manager / Principal

Multi-workstream delivery; VP-level client ownership; account seeding; proposal leadership; 10–20 person teams

Ph 4

Yrs 15–18 | Director-track / AD

Full P&L; ownership; large multi-tower, multi-year engagements; account growth from seeding to scale; C-suite advisory

NOTE: This JSW is for internal use by Talent Acquisition and Hiring Managers. Consulting experience is non-negotiable. The role carries significant commercial accountability and requires MD-level approval for offer finalisation.

Experience

12-18 years total | Consulting mandatory: 6–8 yrs min. at MBB / Big 4 / top-tier firm

Education

Premier Engineering (IIT / BITS / NIT) + Top B-School MBA (IIM A/B/C/L/I/K or equivalent)

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