18 Sep
|
skin works
|
India
Senior Front Desk Executive – Patient Experience & Doctor’s Executive Assistant
Location: Juhu, Mumbai
Salary: ₹25,000–₹35,000/month, based on experience
We are looking for a polished, articulate, highly organised and proactive professional to join our premium dermatology & aesthetic clinic.
The role combines exceptional patient experience, front-office management and close assistance to Dr. Priti.
Key Responsibilities:
* Be the welcoming and professional face of the clinic.
* Manage patient interactions, calls, WhatsApp enquiries and appointments.
* Coordinate the complete patient journey and ensure a seamless, personalised experience.
* Manage follow-ups, reviews and patient relationships.
* Coordinate closely with doctors, technicians and clinic staff.
* Assist with treatment/skincare sales and patient conversions.
* Support billing,
payments and essential administrative tasks.
* Closely assist Dr. Priti with her daily schedule, patient coordination, communications and clinic-related requirements.
* Ensure smooth day-to-day functioning of the front office and clinic.
Ideal Candidate:
Excellent communication skills, polished personality, professional grooming, discretion, robust attention to detail, multitasking ability and a proactive “ownership” mindset. Experience in premium healthcare, aesthetics, hospitality, luxury retail or a similar environment is preferred.
Salary: ₹25,000–₹35,000/month based on experience and suitability
Pay: ₹25,000.00 - ₹35,000.00 per month
Work Location: In person
📌 senior front desk executive (India)
🏢 skin works
📍 India