Job Summary

The Office Manager will be responsible for managing day-to-day office operations, ensuring smooth administrative functioning, coordinating with employees and clients, and maintaining proper office records. The role requires effective customer handling, basic knowledge of office software, and the ability to manage office-related tasks with accuracy, responsibility, and a humanized approach.

Key Responsibilities

Office Administration & Operations

- Manage daily office activities and ensure the smooth functioning of the workplace.
- Coordinate with different departments to ensure timely completion of administrative tasks.
- Maintain office records, documents, and essential information in an organized manner.
- Monitor office requirements and coordinate for the availability of necessary supplies and resources.
- Identify operational issues and communicate them to management for timely resolution.

Customer Handling & Coordination

- Attend to customer inquiries through phone calls, emails, and in-person interactions.
- Understand customer requirements and provide appropriate information or coordinate with the concerned team.
- Maintain professional, polite, and solution-oriented communication with customers.
- Follow up on pending customer queries and ensure timely responses.
- Build positive relationships with customers through effective communication and a humanized approach.

Accounts & Documentation Support

- Maintain basic office-related financial records and documentation.
- Use Tally Prime for basic accounting entries and other assigned tasks.
- Coordinate with the accounts team for invoices, receipts, and other financial documents.
- Ensure proper filing and maintenance of office records.
- Assist management with basic reports and administrative data whenever required.

Reporting & Software Management

- Prepare and maintain basic reports using Microsoft Excel.
- Use Microsoft PowerPoint to prepare basic presentations whenever required.
- Handle official emails,



including reading, drafting, replying to, and forwarding emails.
- Maintain proper email communication and ensure timely responses to important messages.
- Ensure that office data and documents are updated and easily accessible.

Internal Coordination & Support

- Coordinate with employees and management regarding daily office requirements.
- Support the scheduling of meetings and other office activities.
- Communicate important instructions and updates to the concerned team members.
- Maintain confidentiality of company and customer information.
- Take ownership of assigned responsibilities and ensure timely completion.

Key Performance Indicators (KPIs)

- Smooth and timely completion of daily office operations.
- Customer inquiries handled and responded to on time.
- Accuracy of office records and documentation.
- Timely completion of assigned reports and administrative tasks.
- Proper handling of emails and internal communication.
- Effective coordination with employees and management.

Candidate Requirements

Educational Qualifications

- Graduate in any relevant discipline.
- Basic knowledge of office administration and documentation.
- Prior experience in office management or administration will be an advantage.

Experience

- Freshers with the required skills may apply.
- Previous experience in office administration, customer handling, or accounts support is preferred.

Skills Required

Technical Skills

- Basic knowledge of Tally Prime.
- Basic knowledge of Microsoft Excel.
- Basic knowledge of Microsoft PowerPoint.
- Proficiency in official email handling.
- Basic documentation and record-keeping skills.

Soft Skills

- Valuable communication and customer-handling skills.
- Strong coordination and interpersonal skills.
- Time management and organizational skills.
- Attention to detail and accuracy.
- Problem-solving ability.
- Ownership and responsibility toward assigned tasks.
- Professional and humanized approach to dealing with customers and colleagues.

Pay: ₹15,000.00 per month

Work Location: In person

📌 Office Manager (India)
🏢 Shree Krishna
📍 India