Job Description

We are looking for an active, smart, confident, and energetic Front Office Cum Academic Counselor to join our team.

Roles & Responsibilities

- Welcome and assist students, parents, and visitors.
- Handle phone calls, enquiries, and walk-in students.
- Explain courses, fees, admission procedures, and career opportunities.
- Guide students and parents regarding suitable courses.
- Follow up with interested students through calls and WhatsApp.
- Support the admission process and achieve assigned targets.
- Maintain enquiry and admission records.
- Handle basic student and parent queries.
- Coordinate with academic and other departments.
- Prepare easy daily reports and update follow-up details.
- Maintain a professional and friendly front-office environment.

Requirements

- Qualification: Plus Two or Degree in any discipline.
- Minimum 1 year experience is preferred




- Must be active, smart, confident, and energetic.
- Good communication and interpersonal skills.
- Basic knowledge of MS Word and MS Excel.
- Good convincing and follow-up skills.
- Ability to interact confidently with students and parents.
- Positive attitude and willingness to learn.
- Ability to work towards assigned admission targets.
- Candidates have experience in admissions, counselling, sales, or customer service are preferred.
- Immediate joiners are preferred.

Key Skills

Communication | Counselling | Customer Handling | Follow-up | Admissions | MS Word | MS Excel | Teamwork

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Front Office Cum Academic Counselor (Ernakulam)
🏢 Topaz Academy
📍 Ernakulam