WE ARE HIRING | GUEST SERVICE ASSOCIATE (GSA)

Ten 11 Hospitality Pvt. Ltd. is looking for a Guest Service Associate (GSA) to join our Vadodara Lounge team.

Location: Vadodara
Position: Guest Service Associate(GSA)
Industry: Hospitality / Railway Lounge
Employment: Full-Time

Key Responsibilities

- Welcome and warmly greet guests entering the lounge.
- Provide exceptional guest service and ensure a smooth lounge experience.
- Handle guest queries, requests, and concerns professionally.
- Assist guests with lounge facilities, services, and available amenities.
- Maintain high standards of hospitality, grooming, and qualified etiquette.
- Coordinate with the lounge operations team to ensure seamless service.
- Handle guest feedback and escalate concerns to the concerned manager when required.
- Ensure cleanliness, ambience, and service standards are maintained.
- Support day-to-day lounge operations as required.

Candidate Profile





Excellent communication and interpersonal skills
Pleasant personality with a customer-service mindset
Good grooming and professional presentation
Positive attitude and ability to work in a team
Ability to handle guests calmly and professionally
Hospitality / Hotel / Airport Lounge / Customer Service experience preferred
Freshers with excellent communication skills may also be considered

Interested candidates can share their updated CV at:
HR Email ID :[email protected]

Contact Number:-+91-XXXXXXXXXX

Subject: Application – GRE | Vadodara

Join Ten 11 Hospitality and be a part of our growing hospitality team!

Pay: ₹16,000.00 - ₹17,000.00 per month

Benefits:

- Food provided
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Guest Service Associate (India)
🏢 Ten 11 Hospitality
📍 India