About the Role:

We are looking for a energetic and execution-focused Techno-Commercial Lead who can act as the next level of technical escalation and own end-customer relationships. This role requires extensive Pan-India travel and close collaboration with the Support Team, R&D;, channel partners, and end customers. The ideal candidate should have hands-on experience in technical troubleshooting, customer relationship management, and coordinating with engineering teams to drive issues to closure.

Required Skills & Qualifications:

- 2–3 years of experience in technical support, customer success, or a techno-commercial role.
- Working technical understanding of the product/domain (electronics / IoT / industrial products – specify as applicable).




- Strong communication skills in the Gujarati, Hindi and English.
- Ability to manage customer relationships with patience, empathy, and professionalism.

Comfortable coordinating with internal technical/engineering teams and following up persistently to closure.

- Good documentation habits and attention to detail.
- Bachelor's degree in Electronics and Communication, Electrical or equivalent practical experience.

Pay: ₹350,000.00 - ₹400,000.00 per year

Work Location: In person

📌 Techno-Commercial Lead (India)
🏢 SmartNode
📍 India