TELECALLER

Location: Calicut (Kozhikode), Kerala
Department: Sales / Customer Relations
Employment Type: Full-Time
Experience: 0–2 years
Salary: ₹15,000 – ₹25,000 per month + Attractive Performance Incentives

Job Summary

We are looking for an enthusiastic, confident, and target-oriented Telecaller to connect with prospective and existing customers, generate leads, handle enquiries, and support the sales team.

Key Responsibilities

- Make outbound calls to prospective and existing customers.
- Handle incoming customer calls and enquiries professionally.
- Explain company products/services clearly and confidently.
- Generate, qualify, and follow up on leads.
- Maintain regular follow-ups through calls and WhatsApp.
- Convert enquiries into appointments, sales, or qualified leads.
- Maintain accurate customer and call records in CRM/software.
- Achieve daily, weekly, and monthly calling targets.
- Build positive relationships with customers.
- Understand customer requirements and provide relevant information.
- Coordinate with the sales/business development team for qualified leads.
- Prepare daily call and follow-up reports.




- Handle customer objections professionally and escalate issues when required.

Candidate Requirements

- Minimum qualification: Plus Two / Bachelor's degree.
- 0–2 years of experience in telecalling, telesales, customer service, or sales preferred.
- Freshers with good communication skills are welcome.
- Excellent Malayalam and English communication skills.
- Hindi or other languages will be an added advantage.
- Strong convincing, negotiation, and interpersonal skills.
- Valuable telephone etiquette.
- Basic computer and CRM knowledge.
- Target-oriented, energetic, and self-motivated.
- Ability to handle rejection positively and maintain a professional attitude.

What We Offer

- Salary: ₹15,000 – ₹25,000 per month
- Attractive Performance Incentives
- Career growth opportunities
- Training and development
- Supportive working environment
- Performance-based salary growth

Location: Calicut, Kerala
Job Type: Full-Time
Experience: Freshers / Experienced Candidates

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

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