About the Role

We are looking for a customer-focused and enthusiastic Customer Care Executive to join our team in Vaishali Nagar, Jaipur. The ideal candidate should have valuable communication skills, a positive attitude, and the ability to handle customer queries professionally.

Key Responsibilities

- Handle customer queries through calls, messages, and other communication channels.
- Understand customer concerns and provide appropriate solutions.
- Maintain a professional and friendly relationship with customers.
- Follow up with customers to ensure timely resolution of their concerns.
- Maintain accurate records of customer interactions and feedback.
- Coordinate with internal teams whenever required to resolve customer issues.
- Meet assigned customer service and performance targets.
- Ensure a positive customer experience at every interaction.

Requirements

- Good verbal and written communication skills.




- Customer-oriented approach with a polite and professional attitude.
- Basic computer knowledge.
- Ability to handle multiple customer queries efficiently.
- Freshers can apply; prior customer service experience will be an advantage.
- Candidates should be comfortable working onsite in Vaishali Nagar, Jaipur.

What We Offer

- Salary: ₹20,000 CTC per month
- Full-time onsite opportunity.
- Professional and supportive work environment.
- Opportunity to learn and grow within the organization.

Location: Vaishali Nagar, Jaipur

Job Type: Full-Time | Onsite

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits:

- Commuter assistance
- Internet reimbursement
- Provident Fund

Work Location: In person

📌 Customer Care Executive (India)
🏢 FEMORA INDIA PRIVATE
📍 India