Customer Service Manager (India)

Customer Service Manager (India)

18 Sep
|
Space Saturn Product And Services Private
|
India

18 Sep

Space Saturn Product And Services Private

India

- Answers customers’ questions, resolves problems, and maintains customer satisfaction by providing problem-solving resources.
- Maximizes customer operational performance by providing help desk resources and technical advice.
- Accomplishes customer service human resource objectives by recruiting, selecting, training, and coaching employees.
- Manages customer service staff, communicates job expectations, and performs appraisals and job reviews.
- Meets customer service financial objectives by forecasting requirements, prepares annual budgets, and schedules expenditures.
- Improves customer service quality results by conducting surveys and studying, evaluating, and re-designing processes and establishing and communicating service metrics and monitoring and analyzing results.

Pay: ₹45,000.00 - ₹50,000.00 per month

Work Location: In person

📌 Customer Service Manager (India)
🏢 Space Saturn Product And Services Private
📍 India

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