We’re Hiring | US chat Process | Immediate Joiners Preferred
Looking to kickstart or grow your career in a global environment?
Join eClerx as a Customer Operations Analyst (Voice Process) and work with international clients!
Position: Customer Operations Analyst (Chat)
Location: IT Park, Chandigarh (Work from Office)
Shift: Rotational (Evening/Night + Weekends)
What You’ll Do: Handle inbound chats with US customers professionally
Understand customer needs & provide accurate solutions
Resolve queries with empathy & problem-solving skills
Maintain records of customer interactions
Deliver excellent customer experience
Who Can Apply? Freshers & experienced both welcome
✔Strong English communication skills (mandatory)
✔Good problem-solving & multitasking ability
✔Basic computer knowledge (CRM is a plus)
✔Ready to work from office in Chandigarh
Qualification:
Bachelor’s degree (preferred)
Salary & Perks: In-hand Salary: ₹23,100/month
Night shift allowance included
Cab/Transport facility
Medical Insurance + Accidental Cover
Referral Bonus up to ₹7,500
Monthly & Quarterly Incentives
Mobile reimbursement up to ₹1,000
Paid Leaves + Weekly Offs + Holidays
Why Join Us? ✔ Fast growth opportunities
✔International exposure
✔Stable & reputed organization
✔Great work culture
Apply Now – Limited Openings!
Send your CV at:
[email protected]
or for faster response
+91-XXXXXXXXXX
Pay: From ₹20,100.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
Ability to commute/relocate:
- Chandigarh, Chandigarh: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)
Education:
- Bachelor's (Preferred)
Language:
- English (Required)
Shift availability:
- Night Shift (Required)
Work Location: In person
📌 International voice process (India)
🏢 Eclerx Chandigarh
📍 India