What will you do:

In this role, you will deliver field service excellence through commissioning, maintenance, troubleshooting, and customer collaboration. Responsibilities include:

- Commissioning of chillers and HVAC systems.
- Repairing all types of HVAC equipment.
- Conducting customer follow-ups and attending scheduled meetings.
- Coordinating with the Service Coordinator on manpower movements and part requirements.
- Leading weekly meetings with the team on safety, site audits, and backlog concerns.
- Updating the Service Manager and Coordinator on monthly plans.
- Attending and resolving complaints for all chiller models and low-side equipment.
- Carrying out timely PPM for chillers as per company SOP.
- Performing RCA for failures and sharing findings with the Quality team and FFL.
- Ensuring compliance with Trane’s EHS guidelines.
- Handling all customer service requirements and providing timely solutions.
- Generating service-related leads during field interactions.
- Ensuring smooth, timely, and high-quality job execution.
- Providing daily reports to the office and ASM.
- Sharing service reports with the deployer along with parts requirements.
- Maintaining a valid driving license for 4-wheeler/2-wheeler.
- Ensuring adherence to safety and vehicle audit requirements.




- Applying practical hands-on experience in chiller installation, warranty activities, and AMC services.
- Using MS Office, Internet, and email applications for documentation and reporting.

What you will bring: (Skills & Competencies)

- Strong technical knowledge of chillers and HVAC equipment.
- Hands-on experience in commissioning, repairing, and servicing chillers.
- Familiarity with MS Office, email, and basic digital tools.
- Strong customer interaction and communication skills.
- Ability to work independently and within a coordinated team.
- Commitment to safety, EHS compliance, and high-quality service delivery.
- Good problem-solving and task management skills.

Qualifications

- Minimum Graduation, Diploma, or ITI in Mechanical, R∾, Electrical, or Electronics.
- Minimum of 5+ years of on-site experience working on chillers.
- Strong technical knowledge of chiller systems.

We offer competitive compensation and comprehensive benefits and programs. We are an equal chance employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

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