ompany: DevStayZ India Pvt. Ltd.

Property: The Corbett Selva Resort

Location: Jim Corbett / Ramnagar, Uttarakhand

Department: Front Office

Employment Type: Full-Time

Experience: 1–3 Years

Salary: ₹15,000 – ₹20,000 per month

About the Role

We are looking for a Front Desk Executive to join our hospitality team at The Corbett Selva Resort. The candidate will be responsible for managing front-office operations, guest check-ins and check-outs, reservations, guest queries, and providing a smooth and welcoming experience to all guests.

Key Responsibilities

- Welcome and greet guests professionally upon arrival.
- Handle guest check-in and check-out procedures.
- Manage room reservations, cancellations, and booking inquiries.
- Maintain accurate guest records and update reservation details.
- Handle guest requests, queries, and complaints professionally.
- Coordinate with Housekeeping, Food & Beverage, Maintenance, and other departments for guest requirements.
- Maintain proper records of room occupancy, arrivals, departures, and payments.
- Handle cash/card payments and generate invoices wherever required.
- Assist guests with information regarding resort facilities, activities, local attractions, and nearby places.
- Follow up on guest requests and ensure timely resolution.




- Maintain a skilled and friendly front-desk environment.
- Operate PMS / Hotel Management Software for reservations and guest management.
- Prepare daily front-office reports as required by management.
- Ensure proper communication during shift handovers.
- Maintain guest confidentiality and follow resort policies and SOPs.

Requirements
- Graduate or Diploma in Hotel Management / Hospitality / Tourism preferred.
- 1–3 years of experience in front office or hotel/resort operations preferred.
- Valuable communication skills in English and Hindi.
- Basic computer knowledge.
- Experience with PMS / Hotel Management Software will be an advantage.
- Good personality, grooming, and professional attitude.
- Strong guest-handling and problem-solving skills.
- Ability to work in rotational shifts, including weekends and holidays.
- Candidates with experience in resorts, hotels, or hospitality businesses will be preferred.

Key Skills
- Guest Handling
- Front Office Operations
- Check-in & Check-out
- Reservation Management
- PMS Software
- Customer Service
- Communication Skills
- Billing & Cash Handling
- Problem Solving
- Team Coordination

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