Fastbox Logistics Solutions LLP is looking for a motivated and responsible Customer Service & Admin Executive to join our team in Kochi.

Key Responsibilities:

- Handle customer enquiries through phone, WhatsApp, email and other channels.
- Assist customers with courier booking, shipment status and basic service-related queries.
- Coordinate with internal teams, courier partners and customers for smooth shipment processing.
- Prepare and maintain booking records, invoices, documents and other administrative records.
- Update shipment and customer information in the system.
- Follow up on pending shipments, pickups and customer requirements.
- Support day-to-day office administration and documentation.
- Maintain good communication and skilled relationships with customers.




- Perform other administrative and customer service duties as assigned.

Requirements:

- Freshers are welcome to apply.
- Good communication and interpersonal skills.
- Basic computer knowledge and MS Office skills.
- Good English communication; Hindi is an advantage.
- Positive attitude, willingness to learn and ability to work as part of a team.
- Candidates who can join immediately are preferred.

Position: Customer Service & Admin Executive
Vacancy: 1
Location: Kochi

Pay: ₹7,000.00 - ₹10,000.00 per month

Work Location: In person

📌 Customer Service & Admin Executive (India)
🏢 FASTBOX LOGISTICS SOLUTIONS
📍 India